Product recall & safety notice

Tue 25 Mar, 2014


Community safety staff at Buckinghamshire Fire & Rescue Service would like to draw the public’s attention to a safety notice issued by Dyson.

They are voluntarily recalling all AM04 and AM05 heaters because of a potential safety issue. Out of a million heaters sold worldwide, Dyson know of a small number that have short-circuited, resulting in a small fire contained within the machine. There have been no instances of injury or property damage.

Dyson are taking back the affected heaters, repairing them and returning them to customers.

You can find out if you have one of the affected heaters, and register it for repair, at https://www.dysonrecall.com/en-GB/Info

You will need to enter your heater’s serial number, which is a long code containing numbers and letters on a silver label on the underside of the heater.

If you have any questions or concerns about this recall, you can call Dyson on 0800 0901400.