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I am worried about someone with mental health difficulties, what do I do?

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If there is an immediate risk to their life, dependent on the circumstances you would need to request police or ambulance attendance by calling 999. If you are concerned about the mental health of an individual, encourage them to see a medical professional such as their doctor, mental health team, or accident and emergency department.

I am worried about someone with a visual impairment, what do I do?

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During a Fire and Wellness Visit we can review fire safety within the home of the person with visual impairment, and provide advice to reduce their risk from fire. The person with visual impairment can consent to be referred to the local sensory service for assessment, and provision of appropriate specialist advice and equipment. A Fire and Wellness Visit can only be requested on behalf of someone else when they have consented to their details being shared for this purpose.

I am worried about someone with hearing loss, what do I do?

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During a Fire and Wellness Visit we can review fire safety within the home of the person with hearing loss, and provide advice to reduce their risk from fire. The person with hearing loss can consent to be referred to the local sensory service for assessment, and provision of appropriate specialist advice and equipment. A Fire and Wellness Visit can only be requested on behalf of someone else when they have consented to their details being shared for this purpose.

I am worried about someone who has mobility issues, what do I do?

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A person with mobility issues or disability may be at increased risk from fire through dropping or knocking over a lit item such as a candle or cigarette and not being able to retrieve it. Fire safety advice to reduce this risk can be offered during a Fire and Wellness Visit. A Fire and Wellness Visit can only be requested on behalf of someone else when they have consented to their details being shared for this purpose.

I am worried my child has a problem with fire, what do I do?

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If a child in your family or that you care for is engaging in fire play or firesetting, you may wish to refer them to the Firewise, Buckinghamshire Fire & Rescue Service’s Firesetter Intervention Scheme.

Do you carry out home fire risk checks?

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Home Fire Risk Checks (HFRCs) have been replaced by Fire and Wellness Visits during which fire safety and general wellbeing is considered. Fire and Wellness Visits are a service for people who are at increased risk from fire. A Fire and Wellness Visit can only be requested on behalf of someone else when they have consented to their details being shared for this purpose.

Do you fit smoke alarms?

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A person is around eight times more likely to die from a fire if they do not have a working smoke alarm in their home and this risk is heightened if that person is older or living with disability. Smoke alarms are fitted where needed during Fire and Wellness visits. For those living in rented property, the landlord is responsible for providing working smoke alarms on the first day of your tenancy and replacing them when required.

How do I book a Fire and Wellness Visit?

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Fire and Wellness Visits are a service for people who are at increased risk from fire. During a Fire and Wellness Visit, fire safety and general wellbeing will be considered and advice provided. Click here to find out more about the visit.

Do Support Staff receive a pension?

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Yes, our Support Staff are enrolled into a local government pension scheme, unless they choose to opt out.

Do you offer any work experience or volunteering opportunities?

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Yes. Although we do not offer operational work experience opportunities, we do have a number of Support Staff work experience roles available. However, this is dependent on the department you wish to work in.

Unfortunately, we do not offer volunteering opportunities.

Are there any apprentice opportunities available?

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Yes. Apprentice opportunities are listed on the Jobs page when they become available.

Are Support Staff members eligible for any employee benefits?

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Yes, there are many benefits to being a member of the Support Staff team, these include but are not limited to:
– Free on-site gyms
– Free on-site parking
– Employee assistance programme
– Childcare vouchers/tax-free childcare
– Annual leave entitlement
– Maternity/paternity leave
– Pension scheme
– Ride to work bicycle scheme