BFRS Disclosure log 2018/2019

The Fire Authority receives a wide range of requests for information from the public and from businesses.  

Listed below are the requests we have responded to under the Freedom Of Information Act 2000. These requests have been received between 1 April 2018 to 31 March 2019.


BFRS Ref:

41

Information request:

I would like to know how many full-time firefighters (all operational crews) your Fire & Rescue Service currently employs and how many of those firefighters are registered as having second jobs outside of their main employment in your Fire & Rescue Service. Would you please include a breakdown of what roles such firefighters are carrying out as second jobs, for example, taxi driver, door supervisor, carer, paramedic and so on?

Response:

We currently have a total of 235 Whole-time Firefighters. Of those, 98 of them have external secondary employment. The types of secondary employment they fulfil are listed below:

  • Administrative
  • Aerial Videography/Photography
  • Farming
  • Armed Forces
  • Tutors/Supply Teachers/Instructors
  • Bar Work/Waitressing
  • Building and Construction
  • Chauffer Driving
  • Chimney Sweep
  • LGV/HGV Drivers
  • Cleaning
  • Counselling
  • Director
  • Dog Training
  • Driving Instructor
  • Electrician
  • Environmental Engineer
  • Evening Driving/Management
  • Fire and Safety Cover e.g. Safety Officers or Safety Marshalls
  • Fitness Training
  • Gardening/Garden /Property /Landscape maintenance
  • Gas Engineers
  • Installing Office Furniture
  • Inventory Clerk
  • Marketing
  • Marquee’s hire
  • Mechanic
  • On-Call Firefighters for Other Services
  • Oven/Stove Installer
  • Painting and Decorating
  • Parish Councillor
  • Plasterer
  • Plumbing
  • Roofing Services
  • Therapist
  • Vehicle Repair/Maintenance
  • HETAS Installer
  • Technician
  • Royal Marines Reservist
  • Property Solution
  • Solar Panels Installation
  • Window Cleaning
  • Lift/Stairlift Engineer
  • Special Police Constable/Officer

BFRS Ref:

40

Information request:

I would like to request the following information from Royal Berkshire Fire and Rescue Service under the Freedom of Information Act 2000.

• The percentage of frontline appliance availability for the last fiscal year; 2017/2018;

• The FRS budget for the last 2 fiscal years; 16/17 and 17/18 including any reserves.

Response:

Was this intended for Buckinghamshire Fire and Rescue Service or was it intended for Royal Berkshire Fire and Rescue Service as stated?

Financial information can be found here.

Pending Clarification


BFRS Ref:

39

Information request:

1. How many non-UK EU nationals currently work at your organisation? Please could I have this information broken down by nationality and position?

2. How many non-UK EU nationals have left the organisation in the last twelve months, and how many have left in each of the previous three years? (2016,2017 and 2018 thus far). Can I have that broken down by year.

Notes: Could ask for number of EU nationals by year to see if there has been a decrease.

Response:

  2015/16   2016/17   2017/18   Today  
Total number of employees   611 538 514 448
Total number of EU 609 538 460 392
Total number of non-EU 2 0 2 2
Total number nationality not stated    0 0 52 54
Total number of non-EU leavers 2 0 1 0


2015/16   2016/17   2017/18   Today
Nationality        
American American   American American
Nigerian   South African   South African  

I am not able to give the job role as this would lead to the identification of individuals and is therefore exempt under section 40 of the Freedom of Information Act.  Please accept this as a partial refusal notice.


BFRS Ref:

38

Information Request:

1.In the last 12mths or to the last date records are available. Please provide details of each call out you have had to make to incidents involving the rescue of animals. The number of times that firefighters have had to rescue animals eg cats up tree, dogs down drains etc 

2. Where possible please provide the cost to the service for each call.

3. The animal that was rescued in each incident (e.g. a cat, bird, cow, dog etc).

4. Why the animal had to be rescued in each incident.

 

Response:

1. See spreadsheet

2. Charges for services are not broken down per-incident but further information about “special service” charges can be found on our website. I have discussed this with our Finance Department.  Within the Statement of Accounts there is some further breakdown of the figures but we don’t hold detailed information for internal reporting purposes.

3. See spreadsheet

4. Apologies, we don't have this detail.

Disclosure Log - response to request 38.xlsx


BFRS Ref:

37

Information request:

a) What percentage of emails that your organisation receives are fraudulent – i.e. phishing messages, BEC (business email compromise) attacks, CEO Fraud, malware laden, etc.

b) What is the most common type of fraudulent email/cyber-attack that your organisation receives?

c) Has your organisation suffered financial loss in the last 12 months as a direct result of a faked email message being received that tricked an employee into sending money via wire transfer

d) Has your organisation had a device/system infected by ransomware in the last 12 months that was delivered via email

e) Do you use the domain-based message authentication, reporting and conformance protocol (DMARC) to block fake emails being spoofed to appear as if they have been sent by your company/organisation

f) Are you aware if your organisation/brand has ever been ‘spoofed’ and used by scammers to send emails trying to trick people

g) Do you publicise externally how a member of the public can check an email communication with your organisation to determine if it is fake?

h) Do you publicise internally how a member of your workforce (including third party suppliers) can check an email communication with your IT/Security team to determine if it is fake?

i) If yes, how many reports have you received in the last 6 months of fake/phishing messages

j) Do you provide a report button within your email system for end users to report phishing emails?

k) Does your organisation have a SOC (Security Operations Centre) or IT security team?

l) Do you have a secure email gateway?

Response:

a) 14.47%

b) Don't track

c) No

d) No

e) Yes

f) Don't track

g) No

h) Yes

i) 22

j) Yes

k) Yes

l) Yes


BFRS Ref:

36

Information request:

* how many referrals or requests for arson prevention measures has the service received that relate to domestic abuse concerns?

 - could this be broken down by month for the years 2014, 2015, 2016, 2017, 2018 to date

 * how many arson-proof letter boxes or blanking plates have been fitted to help protect victims of domestic abuse?

 - could this be broken down by month for the years 2014, 2015, 2016, 2017, 2018 to date

 * how many enhanced home fire safety checks have been carried out? (relating to domestic abuse/concerns about domestic abuse)

 - could this be broken down by month for the years 2014, 2015, 2016, 2017, 2018 to date.

Response:

Further to your request for information about domestic abuse please see attached spreadsheet. 

 


BFRS Ref:

35

Information request:

Dear Chief Fire Officer.  I would be grateful if you could provide the information defined in the attached letter.

Disclosure log - question 35.pdf

Response:

Disclosure log - response to request 35.docx


BFRS Ref:

34

Information request:

Is it possible to obtain the attendance details for the field fire in little Marlow on 2/7/18? By this I mean which stations attended the call and which appliances.

Response:

This is an ongoing incident and details of progress can be found here

(I have extracted the latest update)

“Fire involving large area of mixed grassland and severely damaging house, garage and industrial unit, Pump Lane South, Little Marlow. Two appliances and crews from High Wycombe, one from Marlow, two from Beaconsfield, one from Amersham, one from Gerrards Cross, three from Aylesbury, one from Waddesdon, one from Maidenhead, one from Slough, one from Langley, one from Ascot, two from Bracknell, one from Wokingham, one from Crowthorne, one from Caversham Road, one from Wokingham Road, one from Henley, one from Wheatley, two from Hillingdon, two from Feltham, one from Harrow, one from Warwickshire, 11 officers, and the British Red Cross Fire and Emergency Support Service vehicle based at Marlow Fire Station attended”.


BFRS Ref:

33 


Information request:

Would it be possible to provide the following information for the field fire at Little Marlow on the 2nd of July 2018: 1) Appliances attending (Call sign and station) up-to the stop message, including over the border appliances. 2) Associated standby moves up to the stop message. 

 

Response:

Buckinghamshire and Milton Keynes Fire Authority does not release information about call signs and standby moves. Please accept this as a refusal notice as we consider this information to be exempt under section 24 of the Freedom of Information Act 2000 (National security).  We believe that the public interest inherent in maintaining section 24 is greater than the public interest in making this information available.


Ref:

32

Information request:

My request is regarding the Principle Officers (Chief, Deputy Chief and/or Assistant Chief) of your fire service and the provision of ‘company’ cars as a benefit in kind. Please send me the following information:

1) Do you provide any of your Principle Officers with ‘company’ cars? And if so, 

2) What types of vehicle, (make and model) are provided? 

3) Under what deal are these vehicles provided? (e.g. leased, brigade funded/owned etc). 

4) How often are these vehicles replaced/upgraded? 

5) For tax purposes, how are these vehicles treated, i.e. company car or emergency vehicle? 

Response:
 
1) Yes
 
2) The requirement for cars provided to PO’s are: Must be able to cope with adverse weather conditions (snow, floods etc) so must be 4wheel drive with good ground clearance, diesel engine (for resilience purposes as we have bunkered fuel on our sites and offers the longest range between fill-ups), must be able to carry multiple personnel (as these are used to attend incidents) and convertible or soft tops are not allowed. 
 
3) Capital purchase (Brigade funded/owned). 
 
4) Three to four years
 
5) Emergency vehicles

BFRS Ref: 

31

Information request:

This request concerns fire-fighting funding. For each question I am seeking information for each of the following time periods:

i) 2014/15; ii) 2015/16; iii) 2016/17; iv) 2017/18 to date (most recent data available)

1.How much is designated for fire fighting?

2.How many incidences of fires has your fire service been called out to?

3.How many fire engines does your authority own?

Response:

Details of our Buckinghamshire and Milton Keynes Fire Authority (the Authority) accounts can be found on our website here:  https://bucksfire.gov.uk/fire-authority/financial-information/annual-financial-statements/statement-accounts/

Firefighting costs can be found under “Service Delivery”.  Therefore please accept this as a partial refusal notice as this information is accessible to you by other means and as such is exempt information.

Please find below the figures for question 2 below. Please note, the following assumptions:

-Incidents are based on the outcome of the incident and not at the time of call.

-Incidents are based on incidents within BFRS grounds, regardless of who attended.

-Incidents do not include when Buckinghamshire Fire and Rescue Service vehicles attended an incident in another fire and rescue service area.

2014/2015 1968

2015/2016 2031

2016/2017 2029

2017/2018 2031

The Authority operates a total of 135 vehicles, however, the number owned is 76 (50 Red Fleet + 26 White Fleet) and the remainder leased.


BFRS Ref:

30

Information request:

This request concerns the amount your service has spent on obesity.  

1) Please state the number of bariatric rescues attended by your service in each of the following financial years. Please also provide the free text description of the incident held in your database.  

  1. 2013/14
  2. 2014/15
  3. 2015/16
  4. 2016/17
  5. 2017/18
  6. 2018/19 to 15.06.18


2) Please state the gross amount spent by your trust on equipment to handle or rescue obese service users in each of the following financial years:

  1. 2013/14
  2. 2014/15
  3. 2015/16
  4. 2016/17
  5. 2017/18
  6. 2018/19 to 15.06.18


3) Please list all equipment to handle obese service users purchased by your service in each of the following financial years, including the number of units of each purchased where available. 

  1. 2013/14
  2. 2014/15
  3. 2015/16
  4. 2016/17
  5. 2017/18
  6. 2018/19 to 15.06.18


Response:

Buckinghamshire and Milton Keynes Fire Authority do not break down costs of attending different incidents. In the “services we charge for”  section of our website: https://bucksfire.gov.uk/fire-authority/financial-information/services-we-charge/. 

We quote £305 + VAT  per hour and part of an hour  for an appliance and crew: (charges to run from time of leaving station to time of return).  However, this does not fully define cost per incident where other factors may need to be considered.

Disclosure log - response to request 30.docx

Further to your request, and the outstanding information regarding specialist equipment and costs. I can confirm that no equipment has been identified as being procured for bariatric rescues therefore the response is zero equipment for each of the years:

i)      2013/14

ii)       2014/15

iii)      2015/16

iv)      2016/17

v)      2017/18

vi)      2018/19 to 15.06.18 

Each request for assistance is assessed on a case by case by basis and if fire stations do not have suitable equipment, we also have an Urban Search and Rescue (USAR) capability which although not clearly defined for bariatric people, has a number of items of equipment that could be used to assist with a rescue.

Buckinghamshire & Milton Keynes Fire Authority (the Authority) does not break down costs of attending different incidents. In the “services we charge for”  section of our website. 

We quote £305 + VAT  per hour and part of an hour  for an appliance and crew: (charges to run from time of leaving station to time of return).  However, this does not fully define cost per incident where other factors may need to be considered.


BFRS Ref:

29

Information request: 

a)The name of the Service’s Gas & Electricity supplier:

b)The name of the Service’s energy broker (if you have one)

c)Annual Gas & Electricity consumption of the Service (kWH separate figures for gas and electric) 

d)Amount of Gas & Electricity supplies (no. of sites supplied and the cost of consumption in ££s) 

e)The renewal date of each energy contract 

 

Response:

a) Gas = Gazprom Energy -   Electricity = Scottish Power

b) Inspire Energy PLC

c) Gas = 1,199,873kWh – Electricity = 2,295,059kWh

d) Information not held

e) Contracts expire 31/03/2020


BFRS Ref:

 28


Information request:

 

1.  What guidance is issued to fire officers when attending garden bonfires incidents when the property owner is overseeing the fire which is not out of control.

2.  What restriction in visibility on a road such as the A413 by-pass at the back of my house would be considered dangerous enough to extinguish the fire?

3.  How many calls were made reporting the fire?

4.  How many of those calls specifically stated that there was smoke on the by-pass making driving conditions dangerous?


Response:

Further to your request for information regarding calls to the Thames Valley Fire Control Service about the fire, I can confirm that we received one call to this incident and it was via the Police.  Their reference is URN xxxx, should you wish to speak to them.

 

This request was dealt with primarily as a complaint and the applicant is satisfied with how this has been addressed.


BFRS Ref:

27


Information request:

On how many occasions did your fire and rescue service provide an emergency medical response (to which the service was not required to attend otherwise) because (a) its attendance was triggered by means of it being the designated first responder under a co-responder arrangement, broken down by arrangement type (for example out-of-hospital cardiac arrest initiatives), or (b) because there were no ambulances available, or (c) other, broken down by reasons.

 

Response:

Thank-you for your request for information about overweight people, which I am dealing with under the terms of the Freedom Of Information Act 2000.

Please clarify what you mean by “called to assist” The Buckinghamshire and Milton Keynes Fire Authority do, on occasion, receive calls from the South Central Ambulance Service and others to assist bariatric people unable to leave the home for (for example) medical assistance.  Is this the information you are looking for?

Closed as clarification was not received.


BFRS Ref:

26

Information request:

Please can you provide how many call outs to attend any illegal raves, also known as unlicensed music events (UMEs) in each of the following years: 2015, 2016, 2017, 2018?  If possible, please could you provide the reason for the call out.

 

Response:

Further to your request for information about illegal raves. I can confirm that we do not have any fields on our Incident Recording System to identify if this was associated with an incident we were called to respond to.


BFRS Ref:

25


Information request:

I was wondering if you would be able to provide me with the detail of your nine-litre Scania 94D Rescue Pump emergency vehicles to enable us to run an appropriate vehicle tracking for a proposed new development in Roundwood Rd, Amersham.


Response:

Further to your request for information about the Scania, please note that the dimensions of our Scania pumping appliances are:

Length: 8.30m

Width (including mirrors): 2.90m

Height: 3.30m

Operational weight: 14.50 tonnes (approx.)

However, we also have other operational vehicles that are larger for example the dimensions of our turntable ladders are:

Length: 10.30m

Width (including mirrors): 2.90m

Height: 3.40m

Weight: 17 tonnes

We also have some vehicles that have an operational weight of 26 tonnes (water tankers).


BFRS Ref:

24


Information request:

1) Does your force operate a co-responder scheme with any ambulance service? For avoidance of doubt, I am referring to when firefighters are sent to assist medical patients, such as those in cardiac arrest? - Please state what your co-responder scheme is and who it is operated with.


2) How many times in each of the past five years, or since the scheme was introduced, has a fire engine been sent out as a co-responder.


Response:

1) Buckinghamshire and Milton Keynes Fire Authority (the Authority) have the capability of mobilising fire appliances to assist medical patients, this depends on the attributes (skills) of the crew on a particular appliance. We have members of our staff including Fire fighters, Crew Commanders and Watch Commanders who have received the necessary training, to deliver this service.

Our co-responding / Immediate Emergency Care Training is done in conjunction with South Central Ambulance Service (SCAS) and completed to a high level in order to give the best care available where required.

 

The Authority also operate a separate co-responder scheme. This is operated by serving fire fighters with the appropriate training who are employed on secondary contracts and elect to carry out this function in addition to their primary role. This is away from fire appliances and conducted from cars which are provided by SCAS.


2) 

  Co-Res incidents on Appliances:
2014  0
2015  75
2016  86
2017  47
2018  4
Total 212

BFRS Ref:

23


Information request:


1. how many people died in fires in your fire authority each calendar year, between 2014 and 2017 - and also  the number for so far this calendar year.

 

2. How many of these people lived on their own, broken down by year as q1.


3. What was the age breakdown of those who lived on their own? For instance, how many of these people were over 60?


Response:

1. 

2014: 2

2015: 5

2016: 3

2017: 5

2018 (To Date 28/06/2018): 1

 

2 and 3. We do not record how many of people lived on their own, or their ages therefore please accept this a partial refusal notice.


BFRS Ref:

22


Information request:

I am researching all Fire Services and their requirements for WDS applications and can't locate my answer on your webpages. The main question is are GCSEs required or do you accept the tests that the Fire Service gives applicants, also if GCSEs are required would a RDS Firefigher still require GCSEs having 3 yrs experience at a fairly busy Station.


Response:

Currently, we do not require On-Call Firefighter applicants to have any specific qualifications. Instead, during the recruitment process, the candidate will be required to complete four written tests which are: Verbal Comprehension, Numerical Computation, Visual Estimation and Spatial Recognition, as well as the practical tests to assess levels of fitness etc. This is only for On-Call Firefighter recruitment. 

Apprentice Firefighters have a slightly different process which require A* to C GCSE's in English and Math (or the equivalent from the list of recognised qualifications we use) and this would be confirmed on any advert sent out at the time we were recruiting. 

Wholetime Firefighters would most likely follow the same process as an On-Call Firefighter, however, if there were any specific qualifications required then that would also be confirmed on any advert sent out at the time we were recruiting. (This is not a definitive answer as it has been a number of years since we ran a wholetime firefighter recruitment exercise and the process may be subject to review).


BFRS Ref:

21


Information request:

1) How many fire safety officers have you employed for each of the last five years?

 

2) How much has this cost the authority in each of the last five years?


3) How many fire safety audits have you completed over each of the last five years?


4) Of these how many resulted in improvement and enforcement notices?


5) Can you narrow those numbers down to properties over four stories or 18m or more (if possible within cost limits, else please ignore)?


6) Can you tell me how many buildings have been identified with ACM cladding similar to that used on the Grenfell Tower? How many of them were audited in the last year and how many received improvement or enforcement notices?

Response:


1) Response Pending


2) Response Pending


3 and 4)

Year

Number of audits 

(Q3)

Enforcement Notices (All premises)

(Q4)

2016 - 17  375  5
2015 - 16  856  2
2015 - 14  622  5
2014 - 13  482  5
2013 - 12  647  10


5) 2016 - 1 enforcement for high rise 

 

6) 1 premises identified with ACM which has been audited but no enforcement action by BFRS.


BFRS Ref:

20

 

Information request:

1) How many of the fire service’s vehicles have been damaged by potholes in 2015, 2016, 2017 and 2018 so far? Please break the data down by calendar year.

 

2) How many vehicles does the fire service own in total?


3) What was the total cost of pothole damage to the fire service’s vehicles in 2015, 2016, 2017 and 2018 so far? Please break the data down by calendar year.


4) How many of the fire service’s vehicles had to be written off due to pothole damage in 2015, 2016, 2017 and 2018 so far? Please break the data down by calendar year and vehicle type.


5) Please provide an itemised list of the fire service’s vehicles damaged by potholes in 2015, 2016, 2017 and 2018 so far. For each incident please indicate vehicle type (eg fire engine, rapid response vehicle etc), cost, calendar year the incident was recorded and summary.


Response:

I can confirm that the time of first call was 19:18 and the first appliance was on scene at 19:43.


BFRS Ref:

19


Information request:

Please provide me with copies of the following:

 

1. Start and end date of any and all contracts; including any current or scheduled tenders, relating to the Recycling and Procurement of IT products involving equipment such as computers, laptops, mobile devices, mobile device accessories, printers, copiers, scanners, servers, PBX boxes, Teleconferencing equipment, tablets, point-of-sale devices and data storage.

 

2. Start and end date of any and all contracts; including any current or scheduled tenders, relating to Data Eraser inline with GDPR requirements for, but not limited to, IT equipment (relevant products listed above), Mobile Devices & Tablets.

 

Response:


1. With regards to the contracts elements, all of our requirements are conducted through the CCS Digital Marketplace framework. Below is a link for it, actual name for the overarching framework is Technology Products

 

2: ccs-agreements.cabinetoffice.gov.uk/contracts/rm3733


BFRS Ref:

18


Information request:

I wish to request the following data in electronic format under the Freedom of Information Act (2000):

A list of all recorded fires in your jurisdiction for all non-dwelling properties that have occurred from 01 April 2017 up until the most recently available electronically recorded event. The data will include the following fields from the Incident Recording System:

1.1 - ID

2.1 - What was the time and date of call?

3.2 - What type of Property was involved?

4.2a - Building Name/Number

4.2b - Postcode

4.2c - Flat/Unit Name/Number

4.2d - Street

8.1 - What was the cause of the fire? 

8.14 - What type of room/compartment did the fire start in (Location of Origin)? 

8.22 - What was the extent of flame and heat damage (at stop)? 

8.25 - What is the total horizontal area damaged (by flame and/or heat and/or smoke and/or water etc) in sq.m (at stop)?


Response:

Disclosure log - response to request 18.xlsx


BFRS Ref:

17


Information request:


I wish to make the following Freedom of Information Request regarding current contracts your Service have in place for mapping and gazetteer management.

1. What current contracts do the Service have in place for mapping and gazetteer management.

2. What mapping provider is used in the control room, when is the contract expiry and what is the value of the said contract

3. What mapping provider is used in the analytical community for intelligence and crime analyst purposes, when is the contract expiry and what is the value of the said contract

4. What mapping provider is used for webmapping purposes, either mobile, intranet or both? when is the contract expiry and what is the value of the said contract

5. What gazetteer provider is used in the Service, when is the contract expiry and what is the value of the said contract

6. What data providers do the Service use such as Hopeweiser, QAS, Mosaic etc, when is the contract expiry and what is the value of the said contract

7. What demand management or demand profiling does the Service utilise? when is the contract expiry? and what is the value of the said contract.

Response:

Further to your request for information about mapping and gazetteer please see our response below:

1. This is with a supplier called Aligned Assets which is due to expire in December 2018

2. OS, this is a PSMA Perpetual License

3. ESRI – This is an agreement and not a contract due to the value.

Cadcorp – This is due to expire in December 2018

4.N/A
 

5. Aligned Assets this is due to expire in December 2018

6. CACI – Acorn – this will expire in September 2018

7. Cadcorp – This is due to expire in December 2018


BFRS Ref:

16


Information request:


1) I wish to be provided with the 10 private addresses which made the most 999 calls to your  service in the last year (or the most recent 12 months for which figures are available).

 

Could I please be provided with:

2) The name of the city/town/village the address is in

3) The number of 999 calls made

4) The number of times a response vehicle was sent to the address

 

5) The number of times someone was taken to hospital in relation to a call.

 

Just providing the name of the city/town/village should be enough to avoid any potential identification issues.

 

Response:

Further to your request for information about emergency calls received.  Buckinghamshire and Milton Keynes Fire Authority have a shared Control room with Royal Berkshire and Oxfordshire. 

I can now confirm that our Thames Valley Fire Control Service does not collect the address details of the caller and that we often receive calls from one address to an incident at a different location. Therefore in response to your request:

1) Information not held.  

2) Information not held.

3) Information not held. 

4) Information not held.  

5) Information not held.

Therefore please accept this as a refusal notice as we are unable to provide you with any of the information you are seeking.


BFRS Ref:

15


Information request:

1. Have you invested in technology specifically to comply with GDPR?

2. Which information security framework(s) have you implemented?

3. Have you signed contractual assurances from all the third-party organisations you work with requiring that they achieve GDPR compliance by 25 May 2018?

4. Have you completed an audit to identify all files or databases that include personally identifiable information (PII) within your organisation? 

5. Do you use encryption to protect all PII repositories within your organisation?

6. As part of this audit, did you clarify if PII data is being stored on, and/or accessed by:

a. Mobile devices

b. Cloud services

c. Third party contractors

7. Does the organisation employ controls that will prevent an unknown device accessing PII repositories?

8. Does your organisation employ controls that detect the security posture of a device before granting access to network resources – i.e. valid certificates, patched, AV protected, etc.

9. Should PII data be compromised, have you defined a process so you can notify the relevant supervisory authority within 72 hours?

10. Have you ever paid a ransom demand to have data returned / malware (aka ransomware) removed from systems?

11. To which positions/level does your data protection officer report? i.e. CISO, CEO,etc

 

Response:

1. No
2. The Buckinghamshire and Milton Keynes Fire Authority are mindful of a number of best practice frameworks notable the international standard ISO27001:2013 and seeks to be compliant with these. 
3. No. 
4. Yes.  All departments / sections have been asked to confirm the PII they hold. 
5. Yes
6. Yes
7. Yes
8. Yes
9. Yes
10. No
11. The Data Protection Officer reports to the Director of Legal and Governance.

BFRS Ref:

14


Information request:

 

1.With the annual firefighter salary at £29.934, What additional payment(s) are given to USAR personnel (ie USAR Technician and USAR Advisor) in your brigade for undertaking training and delivery of the USAR capability ? 


2. What on call/recall payments are made to USAR personnel (if additional to above) 


3. Do USAR technicians undertake USA R/Technical Rescue only or do they also have full firefighting and CFS responsibilities?


4. How many USAR personnel do you have?


5. Please provide a breakdown of your annual USAR budget and expenditure. 


6. Please explain the expected training requirements of USAR personnel.

 

Response:

1. The firefighters who have additional USAR skills receive an additional 5% on top of their wage to offer resilience to national USAR response that allow the Service to meet our USAR mobilising requirements.  Further to this the fire fighters would be paid for work, carried out at a USAR incident, beyond their normal working times.


2. The arrangements are those listed above but over and above USAR staff are flexible in their approach and are happy for the Service to contact them if required beyond any expectation gained with the 5% addition.


3. The USAR technicians carry out full firefighting and community safety work as well as maintaining their competence and responsibility for USAR.


4. At present we have 32 USAR trained technicians at Aylesbury station though due to recent movements of personnel there are other with the competence on other stations.  The expectation over the next year would be to raise the figure to 40 personnel trained as USAR technicians.

 

5. 2017/18 Budget £643,870 Actual £520,867:

Our USAR trained staff are integrated within our Service Delivery staff at Aylesbury Fire Station, providing us with a higher number of trained technicians. The Section 31 Grant covers a percentage of our staff at Aylesbury, but this is further enhanced through our Service Delivery budget to fund the complete USAR establishment. This provides us with  highly skilled staff that are available to the Service and satisfy the USAR Concept of Operations requirements.

 

6. All trained USAR technicians have been trained to USAR phase 1 and phase 2 as a minimum though those with greater experience will also have additional qualifications such as timber shoring, safe working at height, hot cutting, and chainsaw.  Additional there will be a number with the qualifications to instruct on certain skills which we have the capacity to carry out in house.


BFRS Ref:

13


Information request:

I would like some information on attempted cyber-attacks upon your organisation over the last three financial years. Please could you list the total number of recorded attacks, broken down by year and by type of attack e.g. malware, denial-of-service, phishing etc. e.g. FY 17-18 1,000 malware, 500 phishing, 500 Denial-of-service. Please detail whether any of these attacks successful of blocked.


Response:

I can confirm that Buckinghamshire and Milton Keynes Fire Authority holds this information but find it to be exempt under section 24(1) of the Act (national security) and is, therefore, being withheld.  Section 24 provides that information is exempt from disclosure under Section 1(1)b


BFRS Ref:

12


Information request:


Could you please tell me how many call outs you received to remove obese patients from their homes over the last ten years. In each case please make clear whether you were called by paramedics or called from the home directly.


Response:

I can confirm that we do not record whether a call was made by paramedics or from the person requiring assistance. We only have data going back to 2012 so the data range we are able to provide is from the start of the Tax Year 2012/2013 (April 2012) through to the  request date (10/05/2018) as follows:

Callouts by year:

2012 (From April): 6

2013: 4

2014: 16

2015: 9

2016: 9

2017: 11

2018 (to date of request 10/05/2018): 7

Total: 62

 


BFRS Ref:

11

 

Information request:

 

I was hoping to obtain the following information:

Name(s) of person telephone number and email address of person responsible for managing CCTV and the Data. Who is responsible for purchasing CCTV and Data Storage of CCTV.

 

I also seek answers to the following questions:

  • How many cameras do you manage today More than 100?
  • Or less than 100?
  • Is that growing? 
  • How do you store and manage your video today (Network Video Recorders? Enterprise Storage?)
  • Has your company ever lost video, or experienced poor-quality playback of video files?
  • How critical is video to your company?
  • What is the impact of not being able to access video or record video?
  • When was the last time you refreshed your surveillance storage hardware?
  • Do you have an upgrade/refresh date?
  • If so when? 
  • What is your budget for the refresh? 


Response:

I can confirm that the procurement and management of CCTV sits with the Director of Finance, David Sutherland.

Data from the camera’s is only accessed under specific circumstances and this is authorised by the Information Governance and Compliance Manager.

We have less than 100 cameras. With no plans to increase these in the near future.


BFRS Ref:

10


Information request:


Please provide, for the years 2013-14, 2014-15, 2015-16, 2016-17 and 2017-18:

 

1. Every enforcement notice issued, including the date of issue, the reason for the notice, the organisation name, premises type, address, and whether the organisation has complied yet. Please provide this data in an Excel spreadsheet.

 

2. Every prosecution notice issued, including the date of issue, the reason for the notice, the organisation name, premises type, address, the total sum due and whether the organisation pleaded guilty or appealed. Please provide this data in an Excel spreadsheet.

 

If the decision is made to withhold some of this data using exemptions in the Data Protection Act 1998, please inform me of that fact and cite the exemptions used.

 

Response:

I had trouble opening the NFCC register this morning. However it is opening now:  http://www.cfoa.org.uk/notices-register

Please let me know if you have problems accessing this.

Follow up request:

I would like to hold an internal review, this information is not available in an open way and not the format that I requested it in - going through the register would require an unreasonable amount of sorting. Please provide the data for the specified period as requested in an Excel file.

Response:

I asked you to let me know if you had any problems accessing this and, I am assuming by your response, you are able to. Although the information is not available in your preferred format you can open files and copy and paste these into a spreadsheet. 

Therefore the information is reasonably accessible and I must advise you that the information you requested is exempt under section 21 of the Freedom of Information Act 2000 as it is accessible to by other means.

Follow up request:

Request for a review:

I would like to hold an internal review, this information is not available in an open way and not the format that I requested it in - going through the register would require an unreasonable amount of sorting. It would take days.

Please provide the data for the specified period as requested in an Excel file.


BFRS Ref:

9

Information request:

1. Please state the total number of staff who were on long term sick leave, defined as being on leave for 28 days, during each of the following financial years. 


a. 2015/16

b. 2016/17

c. 2017/18 to 03/05/18 

2. Please state the total number of staff who were on long term sick leave due to psychological issues (including stress) during each of the following financial years. 

a. 2015/16

b. 2016/17

c. 2017/18 to 03/05/18 

 

3. Please state the total number of staff who left the employment of your service during each of the following financial years.

a. 2015/16

b. 2016/17

c. 2017/18 to 03/05/18 

 

4. Please state the total number of staff who left the employment of your service due to psychological issues (including stress) during each of the following financial years. 

a. 2015/16

b. 2016/17

c. 2017/18 to 03/05/18


Could you please sort the data by year.


Response:


Further to your request for information about sick absence:


  2015/16 2016/17 2017/18 (up to 3/5/18)
Total staff on long term sick leave 62 64 52
Staff on long term sick due to psychological issues 9 10 8
Total number of leavers 108 49 78
Leavers due to psychological issues 0 0 0


BFRS Ref:

8

Information request:

I would be grateful to receive the name and contact details of your authority's fleet manager who is responsible for the management of all front line and managers' vehicles.


Response:

Please note that the contact details for all our employees are through the main switchboard and Service Headquarters address.

General email enquiries can be made through enquiries@bucksfire.gov.uk. 

We do not release contact details for our employees other than those published on our website.

Fleet Management comes under David Sutherland the Director of Finance and Assets.


BFRS Ref:

7


Information request:

  • Could you please detail how many buildings in your area are subject to a watching wake or fire watch?
  • Please detail whether they are owned by private landlords or the local authority.
  • What type of buildings are they, domestic, commercial etc?
  • Please disclose the same figure for this time last year?
  • Please disclose the exact duties that the fire watch covers and why the decision was made to make use of a waking watch.
  • What is the cost of this service?

Response:

Please note Buckinghamshire and Milton Keynes Fire Authority have not instigated a waking watch or fire watch at any premises over the periods requested. 


BFRS Ref:

6

 

Information request:

Automatic fire alarm activated by small fire in cooker, Gatensbury Place, Princes Risborough.

- Do you know who called the brigade, if it is one of our properties. Are you able to provide the full address?


Response:

Full caller details and full addresses are personal information and therefore is exempt under section 40(2) of the Act as it would contravene the first data protection principles – that personal data shall be processed fairly and lawfully (Data Protection Act 1998).

Please accept this as a refusal notice. Although public authorities have a duty to provide advice and assistance, in this instance I cannot suggest other information that would be of use to you.


BFRS Ref:

5

 

Information request:

1) Does your Board / Corporate Manager (the person tasked with managing your Fire Service board, senior management and committee meetings) use a board portal / software supplier for paperless board meetings?

 

2) If yes to the above can you please tell me the name of the supplier, contract expiry and contract review date?

 

3) If yes can you also please tell me how many users there are and the spend on this software in the last 12 months?

 

4) Can you also provide me with contact details for your Board/Corporate manager (full name, job title, contact number and direct email address) ?

 

5) If the person responsible for the contact differs from this individual please can you also supply their full contact details?

 

Response:

Further to your request for information about software supplied for paperless meetings, I can confirm we do not hold paperless meetings.

 

Our senior management team details are available on our website.  We do not release the details of other members of staff who have an expectation of privacy.


BFRS Ref:

4

 

Information request:

How many times were you called out to fire alarms set off by toasters in office blocks in 2017? - How much did these call outs cost?


Response:

We were called out to a total of 11 incidents where the Fire Alarms had been set off by toasters within Offices in the calendar year 2017. We do not record the costs of individual incidents, therefore this information is not held.


BFRS Ref:

3 

Information request:

 

I am writing to you under the Freedom of Information Act 2000 to request information on the organisations HR functions and Workforce. Please provide this information by completing the attached spreadsheet.


Response:


BFRS Ref:

2

 

Information request:

  • Do you currently order snacks for the office?
  • How do you get your snacks? (where are they ordered from)
  • If you currently get snacks then why do you currently get them?
  • Is there an interest in obtaining healthier or a broader variety of snacks?
  • About how much do you spend on snacks per month?

Response:

I have been unable to answer under the Act as we do not keep records of what is ordered or requested by employees.

However, I hope this is of assistance.

An external organisation provides a range of drinks, sandwiches, rolls, crisps, sweets and fruit on a daily basis, employees interested in these can purchase these.

So no, we do not order snacks for the office but a facility is provided. 

The reason that an external supplier is allowed to bring a range of foodstuffs on site is for the convenience of employees who either forget, or do not wish, to bring their own food in.

If there was sufficient interest in different foods or drinks than are normally on offer, I’m sure that the supplying company would wish to provide these if possible. – Whether these were healthier or not.


BFRS Ref:

1


Information request:

We are collecting information about the number of staff employed by fire and rescue services.


Below is the information we would like to obtain from you under the Freedom of Information Act. Specifically we would like to know how many (a) wholetime firefighter, (b) retained firefighter, (c) fire control room, (d) support staff and (e) total staff there were employed in your Fire and Rescue Service, measured by headcount, on 31 March 2017 and 31 March 2018.


We would appreciate a table for the respective years detailing the data in the following format:


1) How many people were employed by the fire and rescue service (headcount) in the following roles on 31 March 2016: Headcount; Wholetime; Retained; Control; Support; Total;


2) How many people were employed by the fire and rescue service (headcount) in the following roles on 31 March 2017: Headcount; Wholetime; Retained; Control; Support; Total. 


Response:

Group  2016 2017 2018
Wholetime 257 250 245
On Call (Retained) 129 110 131
Control 0 0 0
Support 113 112 114
Total 499 472 490