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Business Support Officer

Join our Team!!! We are looking for a proactive and forward-thinking individual to join our team.

Information

Reference:

VAC000226

Closing Date:

4 December 2022

Category:

Support

Region:

Buckinghamshire

Location:

Headquarters, Stocklake, Aylesbury HP20 1BD

Salary:

£27,815 – £28,216 a year

Package:

  • Full time
  • Permanent contract
  • 37 hour week
  • Local Government Pension Scheme
  • Good annual leave entitlement
  • Employee benefits
  • Employee Assistance Programme
  • Occupational Health
  • Free onsite parking
  • Onsite gym facilities

An exciting opportunity has arisen here at Buckinghamshire & Milton Keynes Fire Authority (BMKFA) for a Business Support Officer.

About us

Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. Not all lifesavers wear uniforms. We employ around 100 people from specialist support staff to education and fire prevention. We are a diverse, welcoming community – will you join us?

Find out more about us and our values at www.bucksfire.gov.uk/join-us/

About this role

  • This role requires someone with excellent organisation and communication skills
  • Must be able to proactively manage your workload whilst responding to urgent requests and deadlines
  • You will have strong administrative and Microsoft Office skills and the ability to collate and manage data
  •  Demonstrate a confident manner in liaising with professionals and organisations
  •  Be a point of contact for the Service, coordinating a range of meetings and monitoring performance
  • The work is varied and demanding, and we need someone with a calm and organised approach who can make a positive contribution to the success of the team

Aside from the person we’re looking for being great at business support, we’ve got another big ask. What’s really important to us is that you’re in it for the right reasons – you’re interested in working with us because you want public services to be the best, they can be for the real people at the end of them.

The role is based at Aylesbury, Headquarters.

Next Steps

If you have the skills to achieve our goals and an affinity for our values, we’d like to hear from you!

Experience from within the public sector is welcome but not essential. We actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry.

For further information about the role please review the job description.

(Internal applicants please log in using your iTrent Self Service username and password)

If there are any adaptions or adjustments, we can make to assist you in your application or with our recruitment process, please contact us via email or telephone.


FAQs

Frequently Asked Questions

I have a disability – can I apply for a Support Staff role?

Yes you can. We welcome all applications. As part of the recruitment process, you will be asked if you have a disability, and asked to give details of the type of adjustments you may require in order to take part in the selection process and to fulfil the role you are applying for, should you be successful. Each case will be considered on an individual basis and, where reasonable adjustments can be made, your application will be progressed.

Do Support Staff receive a pension?

Yes, our Support Staff are enrolled into a local government pension scheme, unless they choose to opt out.

Do you offer any work experience or volunteering opportunities?

Yes. Although we do not offer operational work experience opportunities, we do have a number of Support Staff work experience roles available. However, this is dependent on the department you wish to work in.

Unfortunately, we do not offer volunteering opportunities.

Are there any apprentice opportunities available?

Yes. Apprentice opportunities are listed on the Jobs page when they become available.

Are Support Staff members eligible for any employee benefits?

Yes, there are many benefits to being a member of the Support Staff team, these include but are not limited to:
– Free on-site gyms
– Free on-site parking
– Employee assistance programme
– Childcare vouchers/tax-free childcare
– Annual leave entitlement
– Maternity/paternity leave
– Pension scheme
– Ride to work bicycle scheme

Would I receive a pension as a Support Staff employee?

Yes, you would be enrolled into a local government pension scheme.

Do you check if your employees have a criminal record?

We undertake Disclosure and Barring Checks for employees in all front facing roles, and where:
– Employees are new to the Authority and appointed to a role where a check is necessary
– When existing employees move into a role where a check is necessary and do not have an in-date check
– As part of the three yearly renewal process for all employees with enhanced checks
During the three-year period, if there is anything relevant, employees are required to declare it.

My faith requires me to fast; can I still apply for Support Staff roles?

Yes, you can still fast, but it is important that all members of the Service are able to perform their core role while on duty. We encourage staff who choose to fast to discuss it with their line manager. Employees have a responsibility for being fit for duty and, where fasting has affected a member of staff adversely, they must tell their manager immediately.

What are the working hours for Support Staff roles?

Contractual hours of work for Support Staff employees are 37 hours a week. Their normal pattern of work is agreed with their line manager, and can be varied to meet service requirements following appropriate consultation with the employee.