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Facilities Officer




Closing Date:

29 January 2023 at Midnight






Headquarters, Stocklake, Aylesbury, Buckinghamshire, HP20 1BD.


£27,815 to £28,216 a year


  • Permanent Contract
  • Full time
  • 37 hour week
  • Local Government Pension Scheme
  • Good annual leave entitlement
  • Employee benefits
  • Employee Assistance Programme
  • Occupational Health
  • Free onsite parking
  • Onsite gym facilities

An exciting opportunity has arisen here at Buckinghamshire Fire & Rescue Service for a Facilities Officer.

About us

Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community – will you join us?

Find out more about us and our values at

Our Service is only as good as its people. Our Service thrives when our employees are engaged and supported. This is the reason we support flexible and hybrid working.

About the role

As our Facilities Officer you will manage and maintain the Service’s properties. You will be based at our Headquarters in Aylesbury however the role includes travel from HQ to other sites around the county. Vehicle will be provided.

You will be responsible for:

  • Logging and maintaining defects and issues on the Asset Management System
  • Support the Facilities Manager in delivering all contractor supplied pre-planned maintenance and minor repairs
  • Day-to-day facilities requests for example desk moves
  • To undertake duties including manual handling and lifting where necessary
  • Keeping any Service vehicles you use in a clean and tidy condition. Adhering to vehicle maintenance schedules.
  • To be aware of and follow all necessary quality standards and performance measures
  • Provide support to the Facilities Team in the delivery of housekeeping etc.

For further information about the role please review the job description, which can be downloaded via the link below.

About you

We are looking for someone is

  • Organised
  • Good at building relationships
  • A team player

Experience and skills required

  • Delivering excellent customer service
  • Previous experience of facilities maintenance
  • Experience in evaluating quality of work carried out by contractors
  • Confidence to feedback to contractors on work carried out
  • Commercial awareness

Application & Interviews

Applications should be made via the e-recruitment system accessed here.

If there are any adaptions or adjustments, we can make to assist you in your application or with our recruitment process, please contact us via email or telephone.

(Internal applicants please log in using your iTrent Self Service username and password)


Frequently Asked Questions

I have a disability – can I apply for a Support Staff role?

Yes you can. We welcome all applications. As part of the recruitment process, you will be asked if you have a disability, and asked to give details of the type of adjustments you may require in order to take part in the selection process and to fulfil the role you are applying for, should you be successful. Each case will be considered on an individual basis and, where reasonable adjustments can be made, your application will be progressed.

Do Support Staff receive a pension?

Yes, our Support Staff are enrolled into a local government pension scheme, unless they choose to opt out.

Do you offer any work experience or volunteering opportunities?

Yes. Although we do not offer operational work experience opportunities, we do have a number of Support Staff work experience roles available. However, this is dependent on the department you wish to work in.

Unfortunately, we do not offer volunteering opportunities.

Are there any apprentice opportunities available?

Yes. Apprentice opportunities are listed on the Jobs page when they become available.

Are Support Staff members eligible for any employee benefits?

Yes, there are many benefits to being a member of the Support Staff team, these include but are not limited to:
– Free on-site gyms
– Free on-site parking
– Employee assistance programme
– Childcare vouchers/tax-free childcare
– Annual leave entitlement
– Maternity/paternity leave
– Pension scheme
– Ride to work bicycle scheme

Would I receive a pension as a Support Staff employee?

Yes, you would be enrolled into a local government pension scheme.

Do you check if your employees have a criminal record?

We undertake Disclosure and Barring Checks for employees in all front facing roles, and where:
– Employees are new to the Authority and appointed to a role where a check is necessary
– When existing employees move into a role where a check is necessary and do not have an in-date check
– As part of the three yearly renewal process for all employees with enhanced checks
During the three-year period, if there is anything relevant, employees are required to declare it.

My faith requires me to fast; can I still apply for Support Staff roles?

Yes, you can still fast, but it is important that all members of the Service are able to perform their core role while on duty. We encourage staff who choose to fast to discuss it with their line manager. Employees have a responsibility for being fit for duty and, where fasting has affected a member of staff adversely, they must tell their manager immediately.

What are the working hours for Support Staff roles?

Contractual hours of work for Support Staff employees are 37 hours a week. Their normal pattern of work is agreed with their line manager, and can be varied to meet service requirements following appropriate consultation with the employee.