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ICT Operations Specialist

Information

Reference:

VAC000149

Closing Date:

17 January 2021 at Midnight

Category:

Support

Region:

Buckinghamshire

Location:

Headquarters, Stocklake, Aylesbury, Buckinghamshire, HP20 1BD

Salary:

£29,205 – £34,182 a year

Package:

  • 24 month fixed term contract
  • 37 hours a week
  • Full time
  • Local Government Pension Scheme
  • Good annual leave entitlement
  • Employee benefits
  • Employee Assistance Programme
  • Occupational Health
  • Free onsite parking
  • Onsite gym facilities

An excellent opportunity has arisen here at Buckinghamshire Fire & Rescue Service where our vision is to make Buckinghamshire and Milton Keynes the safest areas in England in which to live, work and travel.

Due to an internal promotion we are currently recruiting for an ICT Operations Specialist. This role is based at Headquarters in Aylesbury where our vision is to make Buckinghamshire and Milton Keynes the safest areas in England in which to live, work and travel.

The ICT Operations Specialist operates within a small ICT team (six people) responsible for the provision of ICT and related services across the Service including 19 fire stations, and for around 500 staff in both Operational and Support teams.

The Operations Specialist is the go-to team member for equipment and systems utilised on the front line by our firefighters and fire appliances, and is therefore key to the delivery of our service to the public.

No day is alike, and the size of the team means we must all work together to ensure we meet our customer’s expectations. As you would expect for a blue-light service, we provide 24/7/365 support for our ICT Systems, and you will also be on the on-call rota to deliver this, (currently one week on/six off).

A valid driving license is essential as travel around the Authority’s area of responsibility is a regular occurrence.

For further information about the role please review the job description, which can be downloaded via the link to the right.

  • (Internal applicants please log in using your iTrent Self Service username and password)

If you are interested in this vacancy, please click “Apply”.

Equality of Opportunity

Buckinghamshire Fire & Rescue Service is an equal opportunity employer and applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcomed.


FAQs

Frequently Asked Questions

I have a disability – can I apply for a Support Staff role?

Read answer

Yes you can. We welcome all applications. As part of the recruitment process, you will be asked if you have a disability, and asked to give details of the type of adjustments you may require in order to take part in the selection process and to fulfil the role you are applying for, should you be successful. Each case will be considered on an individual basis and, where reasonable adjustments can be made, your application will be progressed.

Do Support Staff receive a pension?

Read answer

Yes, our Support Staff are enrolled into a local government pension scheme, unless they choose to opt out.

Do you offer any work experience or volunteering opportunities?

Read answer

Yes. Although we do not offer operational work experience opportunities, we do have a number of Support Staff work experience roles available. However, this is dependent on the department you wish to work in.

Unfortunately, we do not offer volunteering opportunities.

Are there any apprentice opportunities available?

Read answer

Yes. Apprentice opportunities are listed on the Jobs page when they become available.

Are Support Staff members eligible for any employee benefits?

Read answer

Yes, there are many benefits to being a member of the Support Staff team, these include but are not limited to:
– Free on-site gyms
– Free on-site parking
– Employee assistance programme
– Childcare vouchers/tax-free childcare
– Annual leave entitlement
– Maternity/paternity leave
– Pension scheme
– Ride to work bicycle scheme

Would I receive a pension as a Support Staff employee?

Read answer

Yes, you would be enrolled into a local government pension scheme.

Do you check if your employees have a criminal record?

Read answer

We undertake Disclosure and Barring Checks for employees in all front facing roles, and where:
– Employees are new to the Authority and appointed to a role where a check is necessary
– When existing employees move into a role where a check is necessary and do not have an in-date check
– As part of the three yearly renewal process for all employees with enhanced checks
During the three-year period, if there is anything relevant, employees are required to declare it.

My faith requires me to fast; can I still apply for Support Staff roles?

Read answer

Yes, you can still fast, but it is important that all members of the Service are able to perform their core role while on duty. We encourage staff who choose to fast to discuss it with their line manager. Employees have a responsibility for being fit for duty and, where fasting has affected a member of staff adversely, they must tell their manager immediately.

What are the working hours for Support Staff roles?

Read answer

Contractual hours of work for Support Staff employees are 37 hours a week. Their normal pattern of work is agreed with their line manager, and can be varied to meet service requirements following appropriate consultation with the employee.