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Payroll Apprentice

If you are a numbers person, who takes satisfaction from completing a task and getting the job done, then you might be just the one for us!




Closing Date:

3 July 2022 at Midnight






Headquarters, Stocklake, Aylesbury, Buckinghamshire, HP20 1BD


£18,328 – £18,355 a year (National Living Wage)


  • Full time
  • Two Year Fixed Term Contract 
  • 37 hour week 
  • Local Government Pension Scheme
  • Good annual leave entitlement
  • Employee benefits
  • Employee Assistance Programme
  • Access to Occupational Health provision
  • Free onsite parking
  • Onsite gym facilities

We are looking for an enthusiastic and committed Payroll Apprentice, to work in our Payroll department, based at our Headquarters in Aylesbury.

Working as part of a small team delivering our payroll function, your core tasks will be centred on processing and administration of our payroll and benefits scheme.

You’ll be helping us achieve our required standards of customer service by undertaking employee administrative transactions:

  • Accurately
  • Securely
  • Efficiently
  • Effectively

Ideally you will be able to:

  • Use a wide range of IT systems
  • Work to time sensitive deadlines with good attention to detail
  • Work well on your own as well as part of a team

You will also have:

  • Good communication and interpersonal skills
  • High levels of integrity, honesty, reliability, and confidentiality

This post has a wide range of responsibilities as outlined in the attached job description.

What are the entry requirements?

To be eligible to apply for this role, you will need to have:

  • GCSE’s in Maths and English A* – C/4-9 (or equivalent).

We are looking for someone who can communicate effectively with a wide range of people, and enjoys working in a team environment, with:

  • A ‘can do’ attitude
  • A willingness to learn

What certification will you achieve?

As part of this job you will be enrolled onto a Payroll Administrator or Business Administration Apprenticeship.

How will I be assessed during the apprenticeship scheme?

You will be assessed in a variety of ways which could include:

  • Formal external courses and examinations
  • On the job observations
  • Evidence of your duties/tasks performed
  • Reports from mentors and managers
  • Production of an e-portfolio of evidence
  • End point assessment

What happens after the apprenticeship?

At the end of the apprenticeship scheme, we will work closely with you to identify the next steps, this could include:

  • A job with us
  • Further or higher education

If there are any adaptions or adjustments, we can make to assist you in your application or with our recruitment process, please contact us via email or telephone.

For further information about the role please review the job description, which can be downloaded via the link below.


Frequently Asked Questions

I have a disability – can I apply for a Support Staff role?

Read answer

Yes you can. We welcome all applications. As part of the recruitment process, you will be asked if you have a disability, and asked to give details of the type of adjustments you may require in order to take part in the selection process and to fulfil the role you are applying for, should you be successful. Each case will be considered on an individual basis and, where reasonable adjustments can be made, your application will be progressed.

Do Support Staff receive a pension?

Read answer

Yes, our Support Staff are enrolled into a local government pension scheme, unless they choose to opt out.

Do you offer any work experience or volunteering opportunities?

Read answer

Yes. Although we do not offer operational work experience opportunities, we do have a number of Support Staff work experience roles available. However, this is dependent on the department you wish to work in.

Unfortunately, we do not offer volunteering opportunities.

Are there any apprentice opportunities available?

Read answer

Yes. Apprentice opportunities are listed on the Jobs page when they become available.

Are Support Staff members eligible for any employee benefits?

Read answer

Yes, there are many benefits to being a member of the Support Staff team, these include but are not limited to:
– Free on-site gyms
– Free on-site parking
– Employee assistance programme
– Childcare vouchers/tax-free childcare
– Annual leave entitlement
– Maternity/paternity leave
– Pension scheme
– Ride to work bicycle scheme

Would I receive a pension as a Support Staff employee?

Read answer

Yes, you would be enrolled into a local government pension scheme.

Do you check if your employees have a criminal record?

Read answer

We undertake Disclosure and Barring Checks for employees in all front facing roles, and where:
– Employees are new to the Authority and appointed to a role where a check is necessary
– When existing employees move into a role where a check is necessary and do not have an in-date check
– As part of the three yearly renewal process for all employees with enhanced checks
During the three-year period, if there is anything relevant, employees are required to declare it.

My faith requires me to fast; can I still apply for Support Staff roles?

Read answer

Yes, you can still fast, but it is important that all members of the Service are able to perform their core role while on duty. We encourage staff who choose to fast to discuss it with their line manager. Employees have a responsibility for being fit for duty and, where fasting has affected a member of staff adversely, they must tell their manager immediately.

What are the working hours for Support Staff roles?

Read answer

Contractual hours of work for Support Staff employees are 37 hours a week. Their normal pattern of work is agreed with their line manager, and can be varied to meet service requirements following appropriate consultation with the employee.