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Fire and Wellness Visits

Carbon Monoxide alarm

A Fire and Wellness Visit is a service for people assessed as being at greatest risk or who are deemed as more vulnerable from a number of other societal or health and wellbeing risks.

Fire and Wellness Visits are carried out by operational fire crews or community safety staff who can, where appropriate, make a referral to a number of support services or agencies.

Areas covered in a Fire and Wellness Visit include:

  • smoke detection (heat and/or carbon monoxide detectors where appropriate)
  • the importance of bedtime checks
  • escape planning
  • fire safety advice
  • electrical safety, including the importance of registering appliances
  • safe smoking practices and referral to a smoking cessation services
  • falls awareness and referral to the relevant services
  • social isolation with signposting to ways to address this

A Fire and Wellness Visit may be appropriate if:

  • there is anything which places your home at increased risk of fire. This could include hoarded materials, clutter from overcrowded living arrangements, multiple electrical devices plugged into extension leads, burn marks or signs of previous minor fires.
  • there are no working smoke alarms on any level of your home and you are not able to replace the alarms yourself
  • you are not sure if the smoke alarms you have are working correctly and you are not able to replace the alarms yourself
  • you cannot respond to a smoke alarm quickly because you are affect by a long-term disability, other health need, medication, drugs, alcohol, mobility or frailty

Contacts / how to access the service

To be screened for a free Fire and Wellness Visit email your name, address, phone number and concern to or phone 01296 744477

If you are enquiring on behalf of an elderly relative or neighbour, it is important that we have their contact details so that we can confirm the booking. It is also important that you have told them you are making this request on their behalf and you have their consent.

Buckinghamshire Fire & Rescue Service currently provide British Standard smoke alarms with a sealed battery that should last 10 years in normal use.

Rented properties

If you rent your property from a landlord, they are responsible for ensuring you have working smoke alarms on the first day of your tenancy and replacing them when necessary. Although you can still have a Fire and Wellness Visit to review fire safety measures in your home, your landlord is responsible for maintaining your smoke alarms.

Alarms for people who are D/deaf or hard of hearing

If you are D/deaf or hard of hearing, you may not be able to adequately hear the smoke alarms that are fitted during a Fire and Wellness Visit. If that is the case we will, with your consent, pass your details to Buckinghamshire Integrated Sensory Services (BISS) or the Sensory Advice Resource Centre (SARC) depending on the area you live in, and they will arrange a hearing assessment for you, providing a specialist smoke alarm system which is more suitable for your needs.