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Contact Us

Covid-19: In order to minimise the risks both to our staff and our communities, and with England going into a second national lockdown on Thursday 5 November, we are asking the public not to make non-essential visits to our sites.

On this page you will find various ways of contacting us with your enquiries about safety, educational visits, communication and recruitment.

We will, of course, continue to respond to 999 calls for assistance.

For Emergencies

General Enquiries
(Monday to Friday 8am to 4pm)

or send a message.

(Please be aware the mailboxes are not monitored 24/7 so you may experience a delay in response).

    We will use this number to contact you to assess your needs and book a visit where necessary.

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    Other telephone numbers
    FAQs

    Frequently Asked Questions

    Where are your fire stations located?

    Read answer

    We have 19 strategically placed stations across Buckinghamshire and Milton Keynes. They are located at (listed in alphabetical order): Amersham, Aylesbury, Beaconsfield, Brill, Broughton, Buckingham, Chesham, Gerrards Cross, Great Missenden, Haddenham, High Wycombe, Marlow, Newport Pagnell, Olney, Princes Risborough, Stokenchurch, Waddesdon, West Ashland and Winslow. Details about our fire stations and their locations can be found on our ‘About Us‘ page.

    My smoke alarm is beeping what do I do?

    Read answer

    A beeping or chirping smoke alarm can indicate a fault with the battery or sensor within it. Although the smoke alarm may continue to work in the short term when the beep is intermittent, the cause of the beeping needs to be investigated and if necessary the smoke alarm should be replaced.

    What is the fitness test for Wholetime Firefighters?

    Read answer

    Wholetime Firefighters are required to complete the 12-minute Chester Treadmill Test and three strength tests. If you are considering applying it is advisable that you start working on your fitness and strength in advance. If you are successful at the early stages of the process you will then be ready for the fitness test. It is also important you maintain your fitness.

    I have a disability – can I apply for a Support Staff role?

    Read answer

    Yes you can. We welcome all applications. As part of the recruitment process, you will be asked if you have a disability, and asked to give details of the type of adjustments you may require in order to take part in the selection process and to fulfil the role you are applying for, should you be successful. Each case will be considered on an individual basis and, where reasonable adjustments can be made, your application will be progressed.