Fire safety isn’t just about alarms and extinguishers. It’s about making sure people know what to do when it matters most. Proper training helps staff act quickly and calmly, reducing risk and saving lives.
Why Training Matters
The Fire Safety Order 2005 requires the “responsible person” to make sure everyone understands what to do in an emergency. This includes employees, contractors, temporary staff and visitors.
The “responsible person” is usually the employer, building owner, or anyone with significant control over the premises. In some cases, there can be more than one responsible person, and they must work together to keep people safe.
Training gives people the confidence to respond effectively. It also helps prevent confusion during an evacuation.
When Should Training Happen?
Training should start on day one. New starters and contractors need to be shown fire procedures, escape routes, and assembly points as soon as they begin work.
If you make changes to the building layout or introduce new equipment, update everyone straight away. Training isn’t a one-off, refresh it regularly, at least once a year, and more often in high-risk workplaces.
What Should Training Cover?
The best training is simple and practical. Staff should know how to raise the alarm and what to do when they hear it.
They need to understand where the escape routes and exits are. They should know how to help visitors or people with disabilities and why fire doors must stay closed and exits must be kept clear.
Everyone should know who the fire marshals are and understand their role during an evacuation. Fire marshals should also be trained to assist with Personal Emergency Evacuation Plans (PEEPs) for anyone who may need extra help, such as people with disabilities or mobility issues.
Designated staff should receive training on how to use fire extinguishers safely.
Fire Drills and Records
Fire drills are essential. At least one drill should take place every year. The results should be recorded as part of your fire safety plan.
These records help you spot problems and show that you are meeting legal requirements and prove compliance with the Fire Safety Order.
Don’t Forget Contractors
Contractors need the same level of awareness as your staff. They should be told about any risks they might face, what safety measures are in place, and what to do if a fire breaks out.
Make sure this briefing happens before they start work.
Train More Than One Person
If your designated fire safety staff member is off sick or on holiday, checks and testing of fire safety measures still need to happen. Train at least two people to handle alarm testing and equipment checks.
If you have an alarm receiving centre, remember to let them know when you are testing the system.
Making Training Effective
Fire safety training doesn’t need to be complicated. The most effective sessions are practical and engaging, so try to make them hands-on. Walk people through the escape routes and show them how the alarm system works in real life.
Visual aids can be helpful for many people. Clear maps and diagrams often make it easier to understand where to go and what to do.
After each drill, take a few minutes to talk about what went well and what could be improved. This feedback is valuable and keeps your procedures sharp.
And most importantly, keep things simple. Avoid technical jargon and explain everything in plain language so everyone feels confident about what to do in an emergency.