We are committed to keeping you and your loved ones safe from fire hazards.
Here at BFRS, we offer two valuable free services: the Online Home Fire Safety Check and In-Person Home Fire Safety Visits, designed to ensure your home is as safe as possible.
Our easy-to-use Online Home Fire Safety Check (OHFSC) provides personalised advice tailored to your home. Completing the short questionnaire (around 15 minutes) will give you immediate guidance on improving your fire safety, covering areas such as:
If the check highlights a higher risk in your home, you may be eligible for an in-person Home Fire Safety Visit. In such cases, you’ll be prompted to provide your contact details, enabling our team to contact you to explain more about the visit and arrange a convenient date and time.
You can complete the Online Home Fire Safety Check for a family member, friend, or someone you support. However, you must have their consent before doing so.
If you’re unable to complete the form, contact us by phone or email:
Our team will discuss your situation and, if eligible, book a Home Fire Safety Visit for you.
A Home Fire Safety Visit (HFSV) offers tailored fire safety advice for those at greater risk. During the visit, a member of our team will assess your home and provide guidance on:
We can also provide signposting or referrals for additional support, including:
A visit may be appropriate if:
If you or someone you know is aged 80 or above, we encouraged to contact us for a visit. Please ensure you have their consent before making a referral.
Landlords are responsible for providing working smoke alarms at the start of a tenancy and replacing them when necessary. However, Home Fire Safety Visits can still be requested, as the advice given focuses on the people living in the property, not just the smoke alarms.
If you are deaf or hard of hearing and may not hear a standard smoke alarm, we can refer you (with your consent) to:
These organisations will arrange a hearing assessment and provide specialist smoke alarm systems suited to your needs.
In addition to pre-arranged visits, our crews may schedule area-specific visits. If we’re planning to visit your area, you may receive a postcard in advance. These postcards will look like this:
Please include your name, address, and phone number when contacting us.
Taking advantage of these services ensures your home is as safe as possible, providing peace of mind and protection for you and your loved ones.
