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Thames Valley Fire Control Service

A shared emergency call handling centre.

Buckinghamshire Fire and Rescue Service joined forces with Royal Berkshire and Oxfordshire Fire and Rescue Services to establish a shared emergency call handling centre.

The Thames Valley Fire Control Service (TVFCS) which is based at Royal Berkshire Fire and Rescue Service’s headquarters in Calcot, Reading answers 999 calls and mobilises fire engines on behalf of the three fire and rescue services.

The call handling centre serves a combined population of two-million people and is fitted with the most up-to-date technology. This includes a new mobilising system, which enables control operators to identify the exact geographic location of an incident more quickly and, at the same time, pinpoint the precise position of each available fire appliance and officer. Every fire appliance across the three services has been fitted or upgraded with the latest mobile data terminals, which display incidents on a mapping system, enabling fire crews to see their location and that of the incident in real time. Mobile data terminals also provide the crews with risk-critical information, such as individual building design and details about any special hazards or unusual processes or manufacturing at a particular location.

Minutes and Meetings

Thursday 28 May 2020, 11am TVFCS Joint Committee. The meeting will be held remotely, . For anyone wishing to observe this meeting, you can watch it live here. The business to be transacted will be the agenda for the postponed meeting on Monday 23 March 2020 at 2pm – Full agenda and papers available to download below.

Monday 9 December 2019, 2pm TVFCS Joint Committee (Meeting Room 1, BMKFA Brigade Headquarters, Stocklake, Aylesbury, Bucks HP20 1BD) – Full agenda and papers available to download below.

Monday 23 September 2019, 2pm TVFCS Joint Committee (Meeting Room 1, BMKFA Brigade Headquarters, Stocklake, Aylesbury, Bucks HP20 1BD) – Full agenda and papers available to download below.

Monday 8 July 2019, 2pm TVFCS Joint Committee (Meeting Room 1, BMKFA Brigade Headquarters, Stocklake, Aylesbury, Bucks HP20 1BD) – Full agenda and papers available to download below.

Tuesday 26 March 2019, 2pm TVFCS Joint Committee (Room 301, RBFRS Headquarters, Newsham Court, Pincents Kiln, Calcot, Reading RG31 7SD) – Full agenda and papers available to download below.