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Frequently Asked Questions

We do like to hear from you, and we know you like to receive a speedy response to your enquiries – however sometimes it can take a little longer for us to respond to general non-emergency queries. To help, we have put together responses to a number of questions that we receive quite frequently.

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Most Popular Questions

I am worried a fire engine could not get down my road, can you help?

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Buckinghamshire Fire & Rescue Service regularly receives complaints about nuisance parking, despite having no power to regulate it. Concerns about parking that poses an immediate danger to the public, such as preventing an emergency vehicle from accessing a street, should be reported to Thames Valley Police online or by calling the non-emergency number 101.

How do I report a leaking fire hydrant, missing yellow H plates or knocked over yellow post?

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Our Water Officer would be pleased to hear from you if you are aware of a leaking fire hydrant, missing yellow hydrant sign or a knocked over yellow post in Buckinghamshire or Milton Keynes. Please click here to provide details of a hydrant related matter. If the structure is not yellow then your water or gas company will be able to help.

As a practising Sikh, could I still be a Firefighter and wear a turban?

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A new clause of the Deregulation Bill 2015 extends the existing exemption for Sikhs to have to wear a safety helmet under the Employment Act in all workplaces. However, there are exclusions for emergency response services and the military, which apply only in hazardous operational situations when the wearing of a safety helmet is considered necessary, for example when entering a burning building where protective clothing needs to be worn to enclose the whole body.

Where are your fire stations located?

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We have twenty strategically placed stations across Buckinghamshire and Milton Keynes. They are located at (listed in alphabetical order): Amersham, Aylesbury, Beaconsfield, Bletchley, Brill, Broughton, Buckingham, Chesham, Gerrards Cross, Great Holm, Great Missenden, Haddenham, High Wycombe, Marlow, Newport Pagnell, Olney, Princes Risborough, Stokenchurch, Waddesdon, Winslow. Details about our fire stations and their locations can be found on our ‘About Us‘ page.

Questions about Joining Us

What is the fitness test for Wholetime Firefighters?

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Wholetime Firefighters are required to complete the 12-minute Chester Treadmill Test and three strength tests. If you are considering applying it is advisable that you start working on your fitness and strength in advance. If you are successful at the early stages of the process you will then be ready for the fitness test. It is also important you maintain your fitness.

I have a disability – can I apply for a Support Staff role?

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Yes you can. We welcome all applications. As part of the recruitment process, you will be asked if you have a disability, and asked to give details of the type of adjustments you may require in order to take part in the selection process and to fulfil the role you are applying for, should you be successful. Each case will be considered on an individual basis and, where reasonable adjustments can be made, your application will be progressed.

How do I apply to be a Buckinghamshire Fire & Rescue Service On-Call Firefighter?

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At stage two of the recruitment process you will be given a link to our online application form. This happens after you have attended one of our On-Call awareness evenings. You can sign up for an awareness evening here.

What stations are recruiting On-Call Firefighters?

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You can find out which On-Call fire stations are recruiting by clicking here.

Questions about the Fire Service

Where are your fire stations located?

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We have twenty strategically placed stations across Buckinghamshire and Milton Keynes. They are located at (listed in alphabetical order): Amersham, Aylesbury, Beaconsfield, Bletchley, Brill, Broughton, Buckingham, Chesham, Gerrards Cross, Great Holm, Great Missenden, Haddenham, High Wycombe, Marlow, Newport Pagnell, Olney, Princes Risborough, Stokenchurch, Waddesdon, Winslow. Details about our fire stations and their locations can be found on our ‘About Us‘ page.

My smoke alarm is beeping what do I do?

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A beeping or chirping smoke alarm can indicate a fault with the battery or sensor within it. Although the smoke alarm may continue to work in the short term when the beep is intermittent, the cause of the beeping needs to be investigated and if necessary the smoke alarm should be replaced.

I have a concern about a fire risk in a business or flats – who do I tell?

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If you are concerned about a possible fire risk, please let us know. Our fire safety inspectors will investigate or give advice as appropriate. Please contact the local fire safety office with as much information as you can. If the concern is serious and outside of normal working hours, dial 999.
– Location is in Wycombe or South Bucks, please click here.
– Location is in Aylesbury or South Bucks, please click here.
– Location is in Milton Keynes, please click here.

Can you recommend a fire safety training provider?

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As a regulatory authority we can not recommend a training provider or provide training. There are many organisations that provide training either at a central venue, or your business. When selecting a provider and course, consider any significant findings from your fire risk assessment and your procedures.

Questions about the Fire Authority

Do you charge for any of your services?

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There are charges for some of our services, including reports. These are explained on the Services we charge for page, click here to go to that page.

How are decisions made?

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Buckinghamshire & Milton Keynes Fire Authority is a publicly accountable body which manages Buckinghamshire Fire & Rescue Service on behalf of the communities it serves. It normally meets four times a year, with an annual meeting held in June. During these meetings, Members make decisions on policy, finance and resources. Click here to find out more about the Fire Authority meetings.

Where can I see the latest council tax information?

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We publish information every year explaining how much council tax you will pay as a contribution to fire and rescues services within Buckinghamshire and Milton Keynes. This information also explains how the amount was reached, where it was agreed, and what it will be spent on. Click here to read this information.

What do you spend money on?

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We publish information about our financial arrangements including annual information on how much money we have, how much we will receive, how much we expect to spend, and how much we have spent. This information is available within the Finance and Procurement area of this site, click here to go there . We also provide regular reports and updates to the Fire Authority, this information can be found within the Meetings section of this site, click here to visit that area.