Job Vacancy

ICT Service Desk Technician (1 Year Fixed Term)

Do you want to be a key player in ensuring our ICT operations run smoothly? Are you knowledgeable about Microsoft software and cloud-based systems?

Location

Aylesbury

Closing Date

30th March, 2025

Job Type

Support, Support Services

About this vacancy

You will be responsible for:

Providing fast and effective resolution to user ICT issues. These include local and wide area networks; remote networking, desktops, and laptops; security and fire service specific equipment.
Support the provision of a 24-7 ICT service by being part of an on-call rota.
Travel around Buckinghamshire and Milton Keynes offering on site ICT support.

Vacancy details

We are looking for someone with strong interpersonal skills who is:

Driven to deliver a ‘first time resolution’ for internal customers
Flexible
An effective communicator

Experience and skills required:

Strong ICT problem-solving skills
Background in Network and PC support
Experience in supporting MS Windows, MS SQL, MS Office 365, and Exchange
A full and valid UK driving licence

£29,054 to £ 32,322
Temporary Contract (1 Year Fixed Term)
Full Time
37-hour week
Local Government Pension Scheme
Good annual leave entitlement
Employee benefits
Employee Assistance Programme
Occupational Health
Onsite gym facilities

This position is a 1 Year Fixed Term contract.

How to Apply:

We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.

Everyone who works with us is required to have a DBS check. If you have any queries or concerns regarding this, please contact HR@bucksfire.gov.uk.

For further information about the role please review the job description. (Internal applicants please log in using your iTrent Self Service username and password)

Abatement and Protected Pension:

If are in receipt of a Firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply.

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