Job Vacancy

Resource Support Officer

Do you thrive under pressure? Consider yourself a problem solver? Then we have the job for you!

Location

Aylesbury

Closing Date

21st April, 2025

Job Type

Support, Support Services

About this vacancy

You will support the Resource Management Team (RMT) Station Commander by assisting in the management of operational resourcing and provide a link between operational stations, Thames Valley Fire Control Service (TVFCS) and our Duty Officers. The role includes:

Managing the day-to-day resourcing of the Service.
Managing data on staff and fleet availability and sharing with internal departments.
Supporting the Operational Support Room being established. This is a team brought together to support the Service for events such as significant protracted incidents or spate conditions, managing business continuity arrangements for major events or instances where the resilience of the Service may be affected.

Successful applicants must be prepared to work flexibly, providing availability out of hours on a retaining system. The option of hybrid and flexible working is available for weekend shifts.

Hours: 12-hour shifts from 07:00 – 19:00. This is on a rotating shift pattern which will include every other weekend, and the successful applicant will be expected to work an average of 42 hours a week.

Vacancy details

We are looking for someone with:

Excellent attention to detail with a positive approach to problem solving.
Excellent verbal and written communication skills.
Great interpersonal skills.
Multi-tasking and organisational skills
The ability to work on your own and as part of a team in a bustling office.

Experience and Qualifications Required:

Level 2 Functional Skills or GCSEs in Maths and English Language A*–C (9–4)
Good knowledge of Microsoft applications such as Excel and Outlook
A-Levels (or equivalent qualifications) desirable but not essential.

£35,453.74 (development rate of pay, including the 7.5% out of hours retainer and 5 hours contracted overtime) a year, increasing to £36,251.19 (competent rate of pay, including the 7.5% out of hours retainer and 5 hours contracted overtime)
Permanent Contract
Full Time
42-hour week
Local Government Pension Scheme
Good annual leave entitlement
Employee benefits
Employee Assistance Programme
Occupational Health
Onsite gym facilities

How to Apply:

We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.

Everyone who works with us is required to have a DBS check. If you have any queries or concerns regarding this, please contact HR@bucksfire.gov.uk.

For further information about the role please review the job description. (Internal applicants please log in using your iTrent Self Service username and password)

Abatement and Protected Pension:

If are in receipt of a Firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply.

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