Job Vacancy

Resource Support Officer

Do you thrive under pressure? Consider yourself a problem solver? Then we have the job for you!

Location

Aylesbury, Buckinghamshire

Closing Date


1st Jun, 2026

Job Type

Support Services

About this vacancy

You will support the Resource Management Team (RMT) Team Leaders by assisting in the management of operational resourcing and provide a link between operational stations, Thames Valley Fire Control Service (TVFCS) and our Duty Officers.

The role includes:

  • Managing the day-to-day resourcing of the Service.
  • Managing data on staff and fleet availability and sharing with internal departments.
  • Supporting the Operational Support Room being established.

 

This is a team brought together to support the Service for events such as significant protracted incidents or spate conditions, managing business continuity arrangements for major events or instances where the resilience of the Service may be affected. Successful applicants must be prepared to work flexibly, providing availability out of hours on a retaining system. The option of hybrid and flexible working is available for weekend shifts. Hours: 12-hour shifts from 07:00 – 19:00. This is on a rotating shift pattern which will include every other weekend (fulltime), and the successful applicant will be expected to work an average of 42 hours a week (fulltime).

Fulltime Part time – Option 1 Part time – Option 2 Part time – Option 3 Part time option 4
Day Duty Day Duty Day Duty Day Duty Day Duty
Monday Shift Monday Shift Monday Off Monday Shift Monday Off
Tuesday Off Tuesday Off Tuesday Off Tuesday Off Tuesday Off
Wednesday Off Wednesday Off Wednesday Off Wednesday Off Wednesday Off
Thursday Shift Thursday Off Thursday Shift Thursday Shift Thursday Off
Friday Shift Friday Off Friday Shift Friday Shift Friday Off
Saturday Off Saturday Off Saturday Off Saturday Off Saturday Off
Sunday Off Sunday Off Sunday Off Sunday Off Sunday Off
Monday Off Monday Off Monday Off Monday Off Monday Off
Tuesday Shift Tuesday Off Tuesday Shift Tuesday Shift Tuesday Off
Wednesday Shift Wednesday Off Wednesday Shift Wednesday Shift Wednesday Off
Thursday Off Thursday Off Thursday Off Thursday Off Thursday Off
Friday Off Friday Off Friday Off Friday Off Friday Off
Saturday Shift Saturday Shift Saturday Off Saturday Shift Saturday Off
Sunday Shift Sunday Shift Sunday Off Sunday Shift Sunday Off
Monday Off Monday Shift Monday Off Monday Shift
Tuesday Off Tuesday Off Tuesday Off Tuesday Off
Wednesday Off Wednesday Off Wednesday Off Wednesday Off
Thursday Shift Thursday Off Thursday Off Thursday Shift
Friday Shift Friday Off Friday Off Friday Shift
Saturday Off Saturday Off Saturday Off Saturday Off
Sunday Off Sunday Off Sunday Off Sunday Off
Monday Off Monday Off Monday Off Monday Off
Tuesday Shift Tuesday Off Tuesday Off Tuesday Shift
Wednesday Shift Wednesday Off Wednesday Off Wednesday Shift
Thursday Off Thursday Off Thursday Off Thursday Off
Friday Off Friday Off Friday Off Friday Off
Saturday Off Saturday Shift Saturday Off Saturday Shift
Sunday Off Sunday Shift Sunday Off Sunday Shift

Vacancy details

We are looking for someone with:

  • Excellent attention to detail with a positive approach to problem solving.
  • Excellent verbal and written communication skills.
  • Great interpersonal skills.
  • Multi-tasking and organisational skills
  • The ability to work on your own and as part of a team in a bustling office.

Experience and Qualifications Required:

  • Level 2 Functional Skills or GCSEs in Maths and English Language A*–C (9–4)
  • Good knowledge of Microsoft applications such as Excel and Outlook
  • A-Levels (or equivalent qualifications) desirable but not essential.

Salary Full time: Scale F – £29,984 (development rate) per annum + 7.5% (retainer fee) £2,552.69 + overtime* £4051.89 = £36588.58 *42-hour week (5 hours per week contracted overtime) Scale F – £30659 (competent rate) per annum + 7.5% £2,610.16 + overtime* £4143.11 = £37412.27 *42-hour week (5 hours per week contracted overtime)

Salary Part time: Scale F – £14992 (development rate) per annum + 7.5% (retainer fee) £1275.35 + overtime* £2025.95 = £18293.30 *21 -hour week (2.5 hours per week contracted overtime) Scale F – £15329.50 (competent rate) per annum + 7.5% (retainer fee) £1305.08 + overtime* £2071.56 £18706.14 *21-hour week (2.5 hours per week contracted overtime)

  • Temporary Contract
  • Full time or part time
  • 42-hour week
  • Local Government Pension Scheme
  • Good annual leave entitlement
  • Employee benefits
  • Employee Assistance Programme
  • Occupational Health
  • Onsite gym facilities

About Us:

Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 firefighters operate from 19 fire stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to fire prevention. We are a diverse, welcoming community – will you join us? Find out more about us and our values at www.bucksfire.gov.uk/join-us/

Anything Else you Need to Know:

We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone. Everyone who works with us is required to have a DBS check. If you have any queries or concerns regarding this, please contact HR@bucksfire.gov.uk. For further information about the role please review the job description. (Internal applicants please log in using your iTrent Self Service username and password)

How to Apply:

We are an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status or disability are welcome. If there are any adaptions or adjustments, we can make to help you in your application, or with our recruitment process, please contact us via e-mail or telephone.

Everyone who works with us is required to have a DBS check. If you have any queries or concerns regarding this, please contact HR@bucksfire.gov.uk.

For further information about the role please review the job description. (Internal applicants please log in using your iTrent Self Service username and password)

Abatement and Protected Pension:

If are in receipt of a Firefighter’s pension, before taking up employment with Buckinghamshire & Milton Keynes Fire Authority you are required to notify Human Resources as Abatement Rules may apply.

Apply now
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