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Recognising our community heroes 

Team Letter of Commendation awarded to members of the Aylesbury community.

Two people with framed awards in front of a fire truck

In the early hours of Monday the 2nd of August 2021, a fire broke out in a family home in Aylesbury.  All 6 members of the family became trapped by the fire and smoke. Luckily the quick-thinking actions of the neighbours prevented further injury. Before fire crews arrived Jason, an Aylesbury resident, was able to catch two children from a first-floor window. He also brought a ladder from his property to help one of the parents escape from the home. Carol, another neighbour, also caught one of the children from a firstfloor window.  

For their courageous actions The Chief Fire Officer Jason Thelwell invited Jason & Carol to Aylesbury Fire Station and presented them with a ‘Team Letter of Commendation’ certificate from The Society for the Protection of Life. 

Two people being presented with a framed award



We would once again like to thank Jason & Carol for their quick actions and for looking out for their community and neighbours.  If you find yourselves in a similar situation, please remember the following points for keeping everyone safe. 

  • Don’t tackle fires yourself. Leave it to the professionals. 
  • Keep calm and act quickly, get everyone out as soon as possible. 
  • Don’t waste time investigating what’s happened or rescuing valuables. 
  • If there’s smoke, keep low where the air is clearer. 
  • Before you open a door check if it’s warm. If it is, don’t open it – fire is on the other side. 

Call 999 as soon as you’re clear of the building. 999 calls are free. 

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